Vinted Users Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
They have suggested members to review their products and manually change the size when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
A different user, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
